At Ronaldo Jerseys, our mission is to offer a seamless and gratifying shopping journey for our valued customers.

We understand that situations may arise where order cancellations are necessary, and to ensure complete transparency,

we have formulated the following Order Cancellation Policy:

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**Cancellation Eligibility:** Customers may be eligible to cancel an order under the following conditions:

1. The order has not yet been shipped or fulfilled.
2. The cancellation request is made within 24 hours of placing the order.
3. The order does not include personalized, customized, or made-to-order items, as these items are typically non-refundable and non-cancellable due to their unique nature.

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**Cancellation Time Frame:** Customers must request an order cancellation within 24 hours of order placement.

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**Cancellation Process:** To cancel an eligible order, please follow these steps:

1. Contact our customer support team via phone, email, or live chat.
2. Provide the necessary details, including your order number, customer name, and the reason for cancellation.
3. Our customer support representative will guide you through the cancellation process and confirm the request.

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**Refunds and Charges:**

1. If your cancellation request is approved within the eligible time frame and meets all the criteria, we will refund the full amount paid for the canceled order using the original payment method.
2. Refunds will be processed promptly, but the time it takes for the funds to be credited to your account may vary depending on your financial institution.

**Exceptions and Non-Cancelable Orders:**

1. Some orders may not be eligible for cancellation, such as personalized, customized, or made-to-order items.
2. Additionally, orders that have already been shipped or fulfilled cannot be canceled. In such cases, customers may refer to our Return and Exchange Policy for further assistance.

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**Policy Updates:**

Ronaldo Jerseys reserves the right to modify or update this Order Cancellation Policy at any time without prior notice. It is the customer's responsibility to review the policy periodically to stay informed about any changes.

We encourage you to carefully review this Order Cancellation Policy before placing an order with us. If you have any questions or need further clarification, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.

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**Subscription Cancelation**

We value your commitment to our services and want to ensure that your experience is both flexible and convenient. If you wish to cancel your subscription, please submit your request at least 14 days before the upcoming renewal payment for seamless processing. Please note that cancellations for all subscriptions can only be processed after completing two billing cycles. If a cancellation request is received after a payment has been processed, rest assured that your subscription will be gracefully concluded, effective from the subsequent month. Your satisfaction remains our top priority, and we appreciate your understanding in this matter.